Less paperwork
The complete registration process, and the payment, is done online
by your clients themselves, reducing the need to use fax, phone, mailing
or emailing.
Eliminate data entry
Data entered by the client are saved and structured in your database,
reducing potential errors and espacially, the time and costs associated
with manual entry in Excel, Access, Filemaker, or your home-built
system.
Maintain up-to-date client data
Your client files are stored
in a centralized Internet database. Your employees can access it from
anywhere, at any time, if need be. Any data update made in Amilia is
immediately available to you; everyone sees the same, exact and precise,
data.
Facilitating Communication
Improve communication with your clientele; the registration
confirmation, the payment receipt, reminders or statements of accounts
are sent by email directly from Amilia. No need to keep a separate
mailing list outside the system anymore.
Increasing Client Loyalty
Precise information is kept on the profile and transaction history of
your clients, this increases the quality and pertinence of your
relationship with your clients and your service offering.
Increasing Participation
Client participation in to your activities is increased when registration
is handled online and paid by credit card, eliminating the need to manage waiting
lists before actually knowing who will confirm their registration.
Reducing Operating Costs
With Amilia, time dedicated to administrative tasks is significantly
reduced, which in turn frees up your employees to work on other projects
that contribute to your business' development.
Simplifying Cashflow Management
Electronic payments eliminate invoicing operations, collections and bank
reconciliations. You are paid faster, with less NSF cheques or delays
Simplify Accounting
Information about revenues such as client accounts, account
receivables, refunds, invoicing, receipts details, extra fees or
rebates, deposits or batch closes is presented is pre-established
reports, which eliminates the need to duplicate identical data in your
accounting system. Your accounting system is then used to handle
the payables functions and to produce financial statements.
Develop Business Intelligence
The combination of real-time visibility into your client information and detailed
reports allows you to gain precise insight into the demographics,
purchasing behaviour and client tendencies. This helps you to make better
decisions.
Increase Conversion Rates
Conversion rates for potential clients greatly increase when the
registration process is easy, fast and secure. Participants spend an
average of 4 minutes to complete a registration online with Amilia,
including the payment.
Facilitate Different Pricing Strategies
Amilia puts a powerful tool at your disposal that automatically
calculates and applies promotional discounts or rebates based on the age,
the place of residence, the number of members in a family or the number
of activities per person. This function greatly simplifies the
accounting processes linked to your pricing policy.
Firstly, what is a web application?
A web application is software that you use on the Internet,
directly from your browser. There is nothing to install on your
computer, nothing to download or to updates. If you pay
your bills online, use email services like Gmail or Hotmail or use
Facebook, then you already have experience with web applications.
Why is this beneficial for my organization?
When you use a web application, you don't have to worry about the
technical aspects; you only need to focus on your work. We take care of
everything else: security, availability, backup and archiving, updates,
in essence, everything that is normally the responsibility of the "IT
guy".
There is nothing to install, ever.
With our web application, there is nothing to download or install on
your computer. Simply open your web browser! (We recommend
Firefox 3 or Internet Explorer 8.) It's as easy as checking your
email.
You will never have to ask: is it compatible with...?
Traditional, desktop softwares are designed to work with specific
platforms, such as Windows, Mac OS or Linux. Our web application works
everywhere, regardless of the Operating System. All you need is an Internet
connection and a browser. That's it!
You always use the most recent version.
Contrary to traditional software, which requires you to download and
install the latest updates yourself, our web application is constantly
updated. As soon as you log in, you know you are using the latest and best
version available.
Your data is secure with us
Our state-of-the-art servers are hosted in a datacenter protected by
biometrics locks and under 24/7/365 surveillance. Our application and
infrastructure are regularly updated by our expert team with the latest
security patches.
Data is centralized
A key advantage of a web application is that all your data is
centralized and accessible online
Better interaction
Client have access to their account from anywhere, at any time. This
allows them to update their information or come back to pay their outstanding
balance whenever is convenient for them.
Faster Registration
The registration is completed much faster. Clients do not have
to download or print a registration form, fill it out manually and then mail
it with an enclosed cheque.
Automatic Registration Confirmations
A registration and payment confirmation is automatically sent online,
avoiding unnecessary manual verifications from your employees.
Easier Payments
Online payment with a credit card is more advantageous and economical
then cheque payments. Several studies show that the average
administrative cost to handle cheque payments is roughly $90 (employee
time, bank reconciliation, follow-ups, data entry, etc.). Unless you
have very expensive activities or volunteers instead of employees,
substantial savings are possible with electronic transactions!