Buzzimonial of Martin Dumas, CEO and Laury Blais, Administrative assistant, Centre des loisirs St-Sacrement

"Amilia contributes to show a professional image for our organization."

"Offering online registration to our participants is a concern that we had for more than 5 years. At first, we tried another system but we were not very satisfied as it was not completely functional. There were several difficulties "says Martin Dumas, CEO of the center.

"Amilia is different as it allows not only for online registration but the system truly adapts to the needs of sports organizations, day camps, and leisure centers." Offering discounts to families and their kids have never been easier! Amilia will calculate discounts automatically, regardless if the registration is done in person or online.

Laury Blais, administrative assistant at the center says: "Our customers like using the system because it’s simple and the registrations are done quickly. They can register all their children in a single transaction and pay online with their credit card or send us post-dated checks. Also, Amilia simplifies follow-up payments by sending them detailed states of accounts and receipts. It's very clear and easy to understand."

"Amilia allows us to save a lot of time in the management of our activities", explains Laury Blais.

Buzzimonial of Josée Roy, Accountant, Tennis Montreal

Josée Roy explains: "I work as an accountant in the organization and for me, Amilia represents efficiency, simplicity and speed." The fact that the information about every customer and every transaction stays in the system and can be consulted in details at any time makes my work a lot easier. Now, we never need spend hours looking among all the invoices when a customer needs a receipt.

"Amilia is also outstanding because of its excellent customer service. We always have clear and fast answers. The technical support is excellent. It is a proactive team that we can trust."

"And when we did our annual review with external auditors, we impressed the accountants that did it because of Amilia. As it is easy to find every transaction, with the date, time, and the method of payment, we saved a lot of time and were able to prove quickly the source of our earnings. Furthermore, the fact that the credit cards numbers are not kept in the system is an appreciated security measure."

Buzzimonial of Dinae Chhay, Administrative Assistant, Ann McMillan Pilates

"Before, customers used to register to our classes by filling out forms and we used Microsoft Excel for follow-ups. Yet, we wanted to improve our services and decided to use an online registration system."

With Amilia, the customers can register at the moment that is convenient for them, sometimes even at the last minute! They like to be able to register by themselves. They do not need to phone to find out availabilities, everything is posted on the internet. Moreover, when they arrive for their class, we print them their receipts by accessing their file in the system with a single click. It is very effective and that allows us to give excellent customer service instead of spending time doing financial follow-up."

"For financial management, Amilia also made a big difference. It generates several reports that help me doing a precise financial follow-up for each customer and makes it very simple when it’s time to track earnings and put them in our accounting system."

Buzzimonial of Julie Gleeton, Secretary, Les loisirs Duberger-Les Saules

"At first, we chose Amilia to answer our customers' needs, who asked us to offer online registration," says Julie Gleeton. "The customers were satisfied as they didn’t have to leave their house and wait for hours to register for their activities. Amilia also benefited our team of employees, as all of the burdens significantly decreased."

She adds: "Since we started using Amilia, we often hear people telling us how satisfied they are. It's great! What they like it is that they are able to register at the moment that is convenient for them, they pay with their credit card and automatically receive a receipt by email. It's simple and it answers their needs perfectly!"

"For me, the fact that all the receipts, statements of accounts and memos can be sent by email eliminates a lot of wasted paper. On top of saving money, it is a way of saving trees and helping protect the environment."

To conclude, I would say that Amilia is a tool that contributes largely to our customers satisfaction while offering well thought out features to our team of employees!

Buzzimonial of Diane Lagacé, Volunteer, Club Viagym

Diane Lagacé, volunteer within the Club Viagym, explains that there was a lot of pressure on the volunteers and after the registrations were done, the invoicing had to be verified, the errors had to be corrected and all the addresses and coordinates of the participants had to be typed into our Microsoft Access database used for administrative and financial follow-up."

They register themselves in the chosen activity and Amilia reacts in real time: blocks the registrations when an activity is full and or if the age of the participant does not meet the requirements set by the Club for that activity."

"For invoicing, Amilia automatically calculates discounts and the applicable extra fees, according to the rules which we established."

"The accounting is easier while keeping the financial follow-up in the files of every customer is as precise as before."

Diane Lagacé concludes: "Amilia adapts very well to our current management procedures and even helped us improve on them. We were able to keep a winning formula appreciated by customers such as preregistrations and discounts for families while offering online registration and payment processing. Amilia is really an ideal solution for gymnastics clubs like ours."