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Amilia helps Parks & Recreation organizations engage with their communities.

Amilia is a full suite of features that come together to provide cities, municipalities and recreation departments with all the tools needed to manage operations and engage with the community. When you use Amilia, you’re buying into a tool to deepen your community engagement. Think of it as an investment with long term dividends.

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SmartRec

Software for cities, towns and parks & recreation departments to manage operations & engage with residents

SmartRec

Essentials

Online Registration
99.99% Uptime
Single Sign-On Login
Programs & Activities
Memberships
Merchandise
Fundraising
Discounts / Promotions
Online Store
Online Forms & Waivers
Waitlists
Auto-billing (Installments, subscriptions, tuitions)
Activity & Financial Reporting
Digital Membership Cards
Integrated Website Experience
Peak Traffic Management
No Virtual Waiting Rooms

Advanced E-Commerce

Private Lessons
Coming Soon
Rental Contracts
Birthday Parties
API
Head Office Dashboard
Coming Soon
Multi-Location Reporting
Coming Soon
Marketplace / Location Directory

Your Branding

Advanced Admin Permissions
Activity Templates

Back-Office Admin

Staff Scheduling
New
Staff Recruitment Portal
New
CRM
Attendance Tracking
New
Check-in / Check-out
Email Communication Tools
Skill Tracking
League Management
Coming Soon

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Resident Management

Resident Status
New
Address Validation by Google
New
In-Person Address Validation
New
Customizable Resident Promotions
New
Statistical Reporting
New
City Limit Designations by Google Maps
New
Resident vs. Non-Resident Segmentation
New

Cost Recovery

Real-Time Cost Recovery Analytics
New
Cost Recovery Performance Indicators
New
Recommendation Engine
New
Data Visualizations
New

Marketing Tools

Google Analytics Integration
Google Ads Integration
Facebook Ads Integration
SMS/Text Messaging
Coming Soon
Email Marketing with Constant Contact
Coming Soon

Payment Processing

24/7 Fraud Analysis
Credit Card Rates

2.85% + 30¢

eCheck Rates

1% + 50¢

Payment Terminal
Coming Soon

Available

Customer Portal

User Portal
Family Accounts
User App
New
Digital Membership Cards
Activity Calendar
Transaction History & Tax Receipts
Secure Credit Card Management
Single Sign-On Login
Global Login
Amilia Email Support

Implementation & Professional Services (Available on Demand)

Certified Project Manager
Onsite Needs Assessment
Data Migration (Export & Import)
Change Management Support
Virtual Training & Onboarding
Onsite Training & Onboarding

Support & Training

Dedicated Customer Success Manager
Admin Phone Support
Admin Chat Support
Admin Email Support
Extended Admin Support Hours
Coming Soon

Frequently Asked Questions

Need more help? Check out our Help Center.

  • Is Amilia PCI-DSS Compliant?

    Absolutely. Amilia fully complies with PCI-DSS requirements to ensure the highest level of safety and security for payment data passing through the platform. To maintain strict adherance to the standards set forth by Payment Card Industry Data Security Standards, scans and audits are done in regular 3-month intervals as required by the PCI-DSS certification terms. In addition, Amilia uses the latest firewall and anti-virus technology to ensure that your information is secure at all times. The platform is monitored continuously and backups are taken at frequent intervals every single day.

  • What is the implementation/onboarding process like?

    Every new client will be greeted with a welcome call and 2-hours of one-on-one training with an implementation specialist. In addition, all clients have access to a 24/7 intuitive guide called "WalkMe" for self-guided onboarding and product discovery. Larger clients or those needing additional onboarding resources may request additional support from the Professional Services team at an additional cost. These services may include things like project management, change management support, data migration assistance, in-person or virtual training seminars, etc.

  • What happens after the free trial ends?

    Simply book a meeting with one of our sales representatives here and your account will be upgraded in no time!