Terms and Conditions:

Refunds:
Refunds will be given up to one full week in advance of the program / class / workshop start date. Pro-rated refunds will be given with a medical certificate should a refund be approved. There is no fee for a refund made to your GNAG account, which you will have 2 years to use. There will be a $25 administration charge on all refunds made to your credit card or in cheque form. Emilie's classes, memberships for indoor playground, school walkovers, pottery studio and fitness memberships and tickets are NON- REFUNDABLE. There will be no refunds for tickets to our events. There will be no refunds after the program mid-point.
Please send a detailed email to info@gnag.ca or call us at 613-233-8713 if you would like a refund.

Summer Camps:
Refunds are available if we receive at least two week’s notice for each camp (notification falls within a standard business day - before 5 pm). Sleep-over camps require one full month's notice. A $25.00 administration charge applies on all immediate refunds, but we can put a credit on your GNAG account at no charge (you will have 2 years to use the refund). If you wish to transfer camps the same notification time is required.

Cancellations:
Unfortunately, some programs may be cancelled due to insufficient registration; in such cases, a full refund will be issued (with no admin fee) or you can opt for a GNAG credit. We make every effort to make decisions on these programs one week prior to the start date. To avoid disappointment, register early and get your friends to join too!

Discounts:
A 10% discount is given to seniors, 65 years and older, and families who register for three or more courses (Breakfast Club, Quest-4-Fun, PA Days, school breaks, Bridge, Get Up & Go, Dante Book Club, tickets, workshops, camps, all drop-in programs and memberships are excluded). Please note special rates for Q4 participants. If you wish to receive your discount please notify GNAG via email upon registration.

Waiting Lists:
If a course in which you are interested is full, you have the option of making another course selection, or being put on a waiting list. You will have the opportunity to put your name on a waiting list while registering for camps.

Event Tickets:
Tickets for our events are non-refundable.

Privacy and Marketing Policy:
GNAG respects the right to your personal privacy. We endeavour to handle and store your personal information in a secure manner, and to protect it from unauthorized access or disclosure. We do not share information with other organizations, nor do we sell customer lists.
We will use your profile email to make course changes / cancellations regarding your specific registrations.
At the time of your profile creation we will ask your permission to contact you to:
- provide information for our program and marketing decisions
- communicate with you about upcoming registration / courses / promotions
- generate program attendance.
If you have any questions regarding our privacy policy, please do not hesitate to contact us at 613-233-8713.

Out-trips:
During Summer 2020, we will NOT travel by bus. Our camps and PA Days take out-trips, generally we travel by school bus but occasionally we travel by public transportation. We try our best to indicate these outings ahead of time, but occasionally we will go on unscheduled out-trips. Please talk to your instructor or counsellor if you would like to discuss the out-trips.

Taking photos and videos:
We like to take pictures of our programs in session. We like to include photos of our participants in our community guide, on our website, in social media and in promotional material. We reserve the right to use photographs and videos of our programs and special events for promotional purposes unless indicated otherwise.

Waivers: I am the parent/guardian having full legal responsibility for the decisions regarding my minor child/ward (the “Participant”) and that I am executing this document on behalf of my minor child/ward, and all of our heirs, executors, administrators, assigns, next of kin, and personal representatives. I understand that this Agreement shall be effective and binding upon our heirs, next of kin, executors, administrators, assigns and representatives, in the event of either of our deaths or incapacity.

RELEASE OF LIABILITY, WAIVER CLAIMS, ASSUMPTION OF RISKS AND INDEMNITY AGREEMENT

Assumption of Risk: I am aware that my minor child’s / ward’s participation in the Camp offered by GNAG may carry with it the potential for death, serious injury, and personal loss to my minor child/ward, to myself and to our next of kin. The risks may include, but are not limited to, those caused by terrain, facilities, temperature, weather, equipment, vehicular traffic, acts or omissions of other people including, but not limited to, participants, volunteers, spectators, and lack of hydration. Without limiting the generality of the foregoing, and despite GNAG’s screening efforts to detect Covid-19 infections, I acknowledge that the reference to “risk” above includes the contagious nature of COVID-19 and assume the risk that my minor child/ward may be exposed to or infected with COVID-19 by participating in the Camp and in any related GNAG activities, which in turn may be transmitted to myself and to any next of kin. By participating in the Camp and in any other activities offered by or associated with GNAG, I freely accept and fully assume all inherent risks, dangers and hazards and the possibility of personal injury, death, property damage or loss resulting there from, including without limitation, any injury, death, damage or loss to my minor child/ ward, myself and to our next of kin that may arise from any act or omission on the part of GNAG or anyone for which the GNAG is at law responsible, or from dangerous or defective equipment or property owned, maintained or controlled said persons. Release of Liability Waiver of Claims & Indemnity Agreement: In consideration of allowing my minor child/ward to use of any of its properties, facilities and equipment (the "Facilities") and to participate in the Camp and any other activities offered by GNAG and for other good and valuable consideration (the receipt and sufficiency of which are hereby acknowledged), I HEREBY AGREE AS FOLLOWS:
1. TO WAIVE ANY AND ALL CLAIMS that I or my minor child/ward have or may in the future have against GNAG and its officers, directors, employees, agents and representatives and those for whom it is at law responsible (all of whom are collectively referred to as tile "Released Parties").
2. TO RELEASE THE RELEASED PARTIES from any and all liability for any losses, damages, expenses or injuries, including the death of my minor child/ward, that I, my minor child/ward, or that my next of kin may suffer as a result of my minor child/ward’s use of the Facilities or his or her participation in the Camp, due to any cause whatsoever, including without limitation, any act or omission, breach of contract or breach of any statutory or other duty of care, including any duty of care owed under the Occupiers' Liability Act, R.S.O. 1990, c. 0.2, as amended, on the part of the Released Parties and further including without limitation, any failure on the part of the Released Parties to safeguard or protect me or my minor child/ward from risks, dangers and hazards associated with my minor child’s/ward’s use of the Facilities or participation in the Camp or any related activities.
3. TO HOLD HARMLESS AND INDEMNIFY THE RELEASED PARTIES from any and all liability, defence costs, including legal fees, or from any other costs incurred in connection with claims for bodily injury, wrongful death or property damage brought by myself, my minor child/ ward, even if arising out of the act or omission of GNAG, or anyone for which GNAG is at law responsible.
4. TO HOLD HARMLESS AND INDEMNIFY THE RELEASED PARTIES from any and all liability for any property damage or personal injury to any third party, resulting from my minor child’s/ward’s use of the Facilities or participation in the Camp.
5. In entering into this Agreement I am not relying on any oral or written representations or statements made by the Released Parties with respect to the safety of the use of the Facilities or my minor child’s/ward’s participation in the Camp or any related activities.
6. That this Agreement shall be effective and binding upon my, and my minor child’s/ward’s heirs, next of kin, executors, administrators and assigns in the event of my, or my minor child’s/ward’s incapacity or death.
7. I further state that my minor child/ward is in proper physical condition to participate in the Camp and its related activities and am aware that participation could, in some circumstances, result in physical injury or death.
8. That this Release of Liability, Waiver Claims, Assumption of Risks and Indemnity Agreement shall be construed broadly to provide a release and waiver to the maximum extent permissible under applicable law.

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