BY "AGREEING' TO THE DOCUMENT WITHIN, YOU WILL WAIVE OR GIVE UP CERTAIN LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE OR CLAIM COMPENSATION FOLLOWING AN ACCIDENT. PLEASE READ CAREFULLY!

PARTICIPANT WAIVER

RELEASE OF LIABILITY, WAIVER OF CLAIMS, ASSUMPTION OF RISKS AND INDEMNITY AGREEMENT
(hereinafter referred to as the “Release Agreement”)

TO: KYLE SHEWFELT GYMNASTICS INC. (the “Gymnastics Club”) and its directors, officers, employees, instructors, agents, representatives, volunteers, independent contractors, subcontractors, sponsors, successors, lessors and assigns (hereinafter collectively referred to as the “Releasees”).

The Gymnastics Club’s Programs are defined and include all multiple gymnastics related activities, including, but not limited to, the following:

• Recreational/General Gymnastics;
• Women’s and Men’s Artistic;
• Rhythmic;
• Trampoline and Tumbling;
• Acrobatics;
• Birthday Parties;
• Drop-in Sessions;
• Cheerleading;
• Dance;
• Urban Gymnastics (Parkour);
• General acrobatics and fitness;
• Seasonal and Specialty Camps;
• Special events; and
• Similar activities

(Hereinafter collectively referred to as the “ACTIVITIES”).

DESCRIPTION OF RISKS:

I am aware that the ACTIVITIES involve inherent risks, dangers and hazards, both known and unknown, that are associated with unique movement patterns and skills, which may, in some circumstances be executed on specialized apparatus. I understand that similar risks are also inherent in using equipment associated with the ACTIVITIES, and any other devices, apparatus or attractions present at the facility. I understand this includes risk of negligence on the part of the Releasees, including the failure on the part of same to take reasonable steps to safeguard or protect the participants from the risks, dangers and hazards, both known and unknown, of participating in the ACTIVITIES. I acknowledge that personal harm or injury may be sustained during my/my child’s involvement in the ACTIVITIES, including, but not limited to, exposure to any contagious or infectious diseases transmitted or contracted through any means whatsoever, broken bones, head / neck injuries, concussion, dislocations, tendon and ligament damage (including sprains), damage to teeth and dental work, internal injuries, bruises, strains, lacerations, spinal injuries (that could result in various degrees of paralysis), brain injury and death. I acknowledge and assume the potential risks and consent to my/my child’s participation in the ACTIVITIES.

CONSENT TO PARTICIPATION:

• I/my child have/has been informed that I/he/she is to abide by the rules and regulations including directions and instructions from the administrators, instructors, coaches, and supervisors as imposed on me/my child while participating in the ACTIVITIES.
• In the event that I/my child fails to abide by the rules and regulations imposed on me/my child while participating in the ACTIVITIES, disciplinary action may either require that I/he/she not participate in the ACTIVITIES, or that I will leave/be contacted to have my child picked up or transported home at my own expense.
• I acknowledge that I/my child am/is in good health, and in proper physical condition to participate in the ACTIVITIES, and I acknowledge it is my responsibility to notify the staff of any physical or mental concerns for me/my child which may affect my/my child’s participation in the ACTIVITIES.
• I acknowledge that the ACTIVITIES may require an instructor, coach, employee or supervisor to perform some manual spotting which involves direct physical contact with me/my child and designed to assist the participant in the safe performance of the program skills, and I consent to same.

RELEASE OF LIABILITY AND WAIVER OF CLAIMS:

I confirm that I have read the above description of risks and understand the risks involved in participating in the Gymnastics Club’s program and ACTIVITIES. I confirm that I voluntarily and freely accept all such risks and choose to participate/allow my child to participate in the Gymnastics Club’s program and ACTIVITIES. I accept full responsibility for my own/my child’s actions.

In consideration of being allowed to participate in the Gymnastics Club’s program and ACTIVITIES, I hereby agree as follows:

TO WAIVE ANY AND ALL CLAIMS that I have or may in the future have against THE RELEASEES, and TO RELEASE THE RELEASEES from any and all liability for any loss, damage, expense or injury including death that I/my child may suffer, or that my next of kin or my child’s next of kin may suffer, as a result of my use/my child’s use of or my/my child’s presence on the Gymnastics Club’s premises DUE TO ANY CAUSE WHATSOEVER, INCLUDING NEGLIGENCE, BREACH OF CONTRACT, OR BREACH OF ANY STATUTORY OR OTHER DUTY OF CARE, INCLUDING ANY DUTY OF CARE OWED UNDER THE OCCUPIERS LIABILITY ACT, R.S.A. 2000, c. o-4 ON THE PART OF THE RELEASEES. I UNDERSTAND THAT NEGLIGENCE INCLUDES THE FAILURE ON PART OF THE RELEASEES TO TAKE REASONABLE STEPS TO SAFEGUARD OR PROTECT ME/MY CHILD FROM THE RISKS, DANGERS AND HAZARDS REFERRED TO ABOVE.

I further agree to the terms and conditions set under in Schedule “A” to this Release Agreement which is outlined below.

AUTHORIZATION OF FIRST AID IN CASE OF EMERGENCY AND INDEMNIFICATION OF COSTS:

I hereby authorize basic first aid to be delivered to me/my child by the Gymnastics Club’s staff or other authorities. By administering first aid when required or requested, the Gymnastics Club in no way warrants or assumes any liability in relation to the administration of such basic first aid.

I further understand and agree that, in the case of an emergency, the Gymnastics Club assumes no responsibility or obligation relative to any cost or expense related to carrying out an emergency procedure and/or emergency transportation for me/my child and I agree to pay for such costs and expenses and shall indemnify and reimburse the Gymnastics Club for any such costs or expenses that it incurs. I confirm and agree that this Notification and Assumption of Risk, Consent to First Aid Treatment, and Release of Liability and Waiver of Claims shall be governed by the laws of the Province of Alberta. I confirm and agree that if any portion of this Notification and Assumption of Risk, Consent to First Aid Treatment, and Release of Liability and Waiver of Claims is found to be void and unenforceable, the balance, notwithstanding, shall continue in full force and effect.

SCHEDULE "A" TO RELEASE AGREEMENT ABOVE

TRAMPOLINE WAIVER

TRAMPOLINE RELEASE OF LIABILITY, WAIVER OF CLAIMS, ASSUMPTION OF RISKS AND INDEMNITY AGREEMENT
(hereinafter referred to as the “Release Agreement”)

DESCRIPTION OF RISKS:

I am aware that, in addition to the inherent risks associated with the sport of gymnastics as are described in the Release Agreement to which I am a party along with the Releasees, there are additional inherent risks associated with the use of a trampoline. In particular, I understand that the use of a trampoline greatly increases the risk of serious personal injury that I /my child are exposed to as a result of my/my child’s presence at and my/my child’s use of gymnastics equipment on the Gymnastics Club’s premises and facilities. I understand this includes risk of negligence on the part of the Releasees, including the failure on the part of same to take reasonable steps to safeguard or protect the participants from the risks, dangers and hazards, both known and unknown, of participating in the SPORT OF TRAMPOLINE. I acknowledge that personal harm or injury may be sustained during my/my child’s involvement in the SPORT OF TRAMPOLINE, including, but not limited to, broken bones, head / neck injuries, concussion, dislocations, tendon and ligament damage (including sprains), damage to teeth and dental work, internal injuries, bruises, strains, lacerations, spinal injuries (that could result in various degrees of paralysis), brain injury and death. I acknowledge and assume the potential risks and consent to my/my child’s participation in the SPORT OF TRAMPOLINE.

CONSENT TO PARTICIPATION:

• I/my child have/has been informed that I/he/she is to abide by the rules and regulations including directions and instructions from the administrators, instructors, coaches, and supervisors as imposed on me/my child while participating in the SPORT OF TRAMPOLINE.
• In the event that I/my child fails to abide by the rules and regulations imposed on me/my child while participating in the SPORT OF TRAMPOLINE, disciplinary action may either require that I/he/she not participate in the SPORT OF TRAMPOLINE, or that I will leave/be contacted to have my child picked up or transported home at my own expense.
• I acknowledge that I/my child am/is in good health, and in proper physical condition to participate in the SPORT OF TRAMPOLINE, and I acknowledge it is my responsibility to notify the staff of any physical or mental concerns for me/my child which may affect my/my child’s participation in the SPORT OF TRAMPOLINE.
• I acknowledge that the SPORT OF TRAMPOLINE may require an instructor, coach, employee or supervisor to perform some manual spotting which involves direct physical contact with me/my child and designed to assist the participant in the safe performance of the program skills, and I consent to same.

RELEASE OF LIABILITY AND WAIVER OF CLAIMS:

I confirm that I have read the above description of risks and understand the risks involved in participating in the Gymnastics Club’s program and ACTIVITIES. I confirm that I voluntarily and freely accept all such risks and choose to participate/allow my child to participate in the Gymnastics Club’s program and the SPORT OF TRAMPOLINE. I accept full responsibility for my own/my child’s actions.

In consideration of being allowed to participate in the Gymnastics Club’s program and the SPORT OF TRAMPOLINE, I hereby agree as follows:

TO WAIVE ANY AND ALL CLAIMS that I have or may in the future have against THE RELEASEES, and TO RELEASE THE RELEASEES from any and all liability for any loss, damage, expense or injury including death that I/my child may suffer, or that my next of kin or my child’s next of kin may suffer, as a result of my use/my child’s use of or my/my child’s participation in the SPORT OF TRAMPOLINE DUE TO ANY CAUSE WHATSOEVER, INCLUDING NEGLIGENCE, BREACH OF CONTRACT, OR BREACH OF ANY STATUTORY OR OTHER DUTY OF CARE, INCLUDING ANY DUTY OF CARE OWED UNDER THE OCCUPIERS LIABILITY ACT, R.S.A. 2000, c. o-4 ON THE PART OF THE RELEASEES. I UNDERSTAND THAT NEGLIGENCE INCLUDES THE FAILURE ON PART OF THE RELEASEES TO TAKE REASONABLE STEPS TO SAFEGUARD OR PROTECT ME/MY CHILD FROM THE RISKS, DANGERS AND HAZARDS REFERRED TO ABOVE.

I CONFIRM THAT I HAVE READ AND UNDERSTAND THIS LEGAL AGREEMENT, I AGREE TO BE BOUND BY ITS TERMS, AND I AM AWARE THAT BY ACCEPTING THIS AGREEMENT I AM WAIVING CERTAIN LEGAL RIGHTS AGAINST THIS GYMNASTICS CLUB INCLUDING THE RIGHT TO SUE OR CLAIM COMPENSATION FOLLOWING AN ACCIDENT.

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Personal Information Protection Act (PIPA), Photo Video Release and Email Communication Acceptance

PIPA

As a parent/guardian or participant attending this gymnastics club, by clicking "I AGREE" I give consent for the purposes of information. Your contact information will be kept confidential and made available only to the staff of Kyle Shewfelt Gymnastics.

PHOTO/VIDEO RELEASE:

By clicking AGREE below, I AGREE to give permission to Kyle Shewfelt Gymnastics to take pictures or video of me/my child during my/their participation in any program, and that these may be used for advertising, club noticeboard, club website, and any social media platform. I am of the understanding that my child’s full name WILL NOT appear in relationship to any photographs or videos without additional written consent.

I also AGREE to give permission to Kyle Shewfelt Gymnastics to take pictures or video of me/my child during my/their participation in any program, and that these may be used for training purposes.

*Note: should you chose, you can withdraw your consent in written notice at any time.

EMAIL COMMUNICATION:

By clicking AGREE, I provide my consent to receive information, news and updates from Kyle Shewfelt Gymnastics via email. I understand that I will have the option to unsubscribe at any time.

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OUR POLICIES

Kyle Shewfelt Gymnastics strives to make your experience with us friendly, honest and hassle-free.
To keep everything fair, here is the fine print!

ANNUAL SEASON ENROLLMENT POLICY

Instead of multiple sessions throughout the year, we have transitioned to an annual programming model with a monthly commitment. Our annual season runs from September – June and registered participants are free to transfer, cancel or enroll at any time. Once a month has begun and fees have been paid, participants are committed to that month.

Registrations are continuous and will remain in effect until the end of the annual season or until written notice of a cancellation is provided and confirmed. If a member would like to cancel a registration, written notice must be provided to registration@ksgymnastics.com before the 15th of the month to avoid being charged and committed to the following month.

All active participants in June programming will be provided a ‘Save My Spot’ and/or priority registration opportunity for the upcoming September – June annual season.

ANNUAL SEASON PAYMENT AND BILLING POLICY

We accept the following payment methods:
Online: Visa, Mastercard and E-check
In House: Visa, Mastercard, Cash and Interac Debit.
Class prices vary depending on the program and class duration. Monthly payments will fluctuate based on the number of classes offered in your program for the upcoming month, considering the day of the week, number of weeks, gym closures and holidays. A breakdown of the monthly fee schedule can be found here: kyleshewfeltgymnastics.com/schedule
The first month’s tuition and annual membership fee are due at the time of registration. All subsequent payments are processed on the 25th of each month for the upcoming month. As a courtesy, an email will be sent out to account holders before the 15th of the month as a reminder of upcoming payment obligations.
Monthly tuition will be auto-drafted from the credit card or bank account on file on the 25th of the month to ensure enrollment for the 1st of the following month. If an account holder would like to pay by cash, payments must be received before the 24th of the month or the credit card or bank account on file will be charged.
A late fee of $25 will be applied for any fees not paid by the 1st of the month.
Any fees not paid by the 5th of the month will result in immediate cancellation and removal from the program.
Please monitor your card on file. An NSF fee of $30 will be applied for any declined credit cards or bank drafts.
New and updated billing, address and telephone information is the responsibility of the account holder. It is not the responsibility of Kyle Shewfelt Gymnastics to notify the member of expired credit cards and NSF returns.
If a participant enrolls mid-month, a pro-rated tuition fee and annual membership fee will be due upon enrollment and all guidelines outlined within will apply thereafter.
Full payment for an entire annual season can be made in advance, however please note that only account credits will be given if you elect to drop before the end of the season.
GST (5%) is NOT included in pricing unless otherwise stated.
Billing Authorization: By registering for programs at Kyle Shewfelt Gymnastics, the account holder represents and warrants that they are paying for a service from this facility or from other merchants through this facility and that:
(i) Any credit card, banking and personal information they supply is true and complete.
(ii) Charges incurred by the account holder will be honoured by their credit card company or financial institution.
(iii) The account holder will pay the charges incurred at the posted prices, including any applicable taxes, fees and penalties, and
(iv) The account holder understand that monthly payment amounts will vary based on the number of classes that occur in that month and may include additional fees including, but not limited to, late fees and annual membership renewals.
By providing online payment information to Kyle Shewfelt Gymnastics, the account holder authorizes the facility to automatically charge their credit card or bank account on a monthly basis. The account holder understands and has read the policies of Kyle Shewfelt Gymnastics and understand the named persons and/or participants are enrolled in a program that has continuous monthly tuition.
The account holder is responsible to make timely payments of all balances due on their Kyle Shewfelt Gymnastics account. If, for whatever reason, payments cannot be processed and an account balance remains overdue, the account holder understands that enrollment in classes will be cancelled and they will be responsible for all costs incurred for collection of any delinquent payments, including but not limited to collection/attorney fees/court costs. Should the account holder dispute a charge through their financial institution this will constitute a breach of contract possibly resulting in, but not limited to, penalties, additional fees, collection, legal action, and/or termination of any and/or all current and future services.

ANNUAL SEASON CANCELLATION POLICY

It is our aim to ensure the best possible experience for our entire community. If there is anything we can do to better meet your needs, please contact our office to discuss the different options available.

Money Back Guarantee: If a participant is not completely satisfied after their first class, KSG will refund the full monthly tuition and annual membership fee with no administrative fees. We strive to create an exceptional experience and we hope that we can exceed all expectations.
There are no additional fees for cancellation or dropping classes, however, all class registrations are based on a monthly commitment. Therefore, no refunds or credits will be provided for the remainder of the month if a participant decides to drop mid-month.
If you do need to cancel your enrollment for the upcoming month, an official notice of cancellation must be provided in writing to registration@ksgymnastics.com and confirmed before the 15th of the month to avoid being charged and committed for the following month.
All notices of cancellation received after the 15th of the month will be applied to the end of the following month. No pro-rated refunds or credits will be given after the cancellation.
Please note that coaches and/or team leads cannot drop students from classes and all requests must be received in writing and confirmed by our administrative team in order to take effect.
Cancellation of a registration prior to the annual season commencing in September will receive a full refund for any payments made (less a $30 administration fee) ora full non-refundable credit can be applied to your account for future use (with no additional administrative fees). Please note that annual membership fees are non-refundable.
Kyle Shewfelt Gymnastics must meet our minimum class sizes at all times in order to run. KSG reserves the right to cancel any programs with insufficient registration or combine classes in order to meet minimum numbers. If KSG must cancel a class due to enrollment or scheduling issues, we will transfer the participant to the next available class of their choice. If we cannot find a comparable and convenient alternative option and tuition has been paid, a full pro-rated refund with no administrative fees will be provided. Please note annual memberships are non-refundable.

ANNUAL SEASON REFUNDS & CREDITS POLICY

Once an annual season begins, Kyle Shewfelt Gymnastics maintains a NO REFUND policy on all of our fees. There is a required monthly commitment to a class and the monthly tuition fee reserves the student’s place in the class whether they attend or not. There are no refunds or credits for missed classes and annual membership fees are non-refundable.
Account credits are issued for medical reasons only and a medical certificate or doctor’s note must be provided. Medical cancellations will receive a non-refundable pro-rated credit for any missed classes remaining in the month. If a family wants to hold the participant’s spot in the class, future monthly tuition payments are still required. If a family chooses to withdraw, future monthly payments will be cancelled and the student will be removed from the class. Please note that re-enrollment is not guaranteed and is based on availability. Any other arrangements will be made on a case-by-case basis by management.
In the event that Kyle Shewfelt Gymnastics must cancel a program offered at our facility due to unforeseen circumstances that are beyond our control (including coach illness, extreme weather, power outage, gas leak, global pandemic, etc.) we will provide a non-refundable account credit for any missed classes. *Only credits are available*
Once an account credit is issued, the credit amount is non-refundable. Account credits can be used towards future online purchases made at KSG and have no expiration date.

MAKE UP CLASSES

Due to child/class/coach ratios, safety and the structure of our programs, make up classes are NOT offered. By registering for programs, a class spot is secured for the participant, whether they attend or not.

CLASS TRANSFERS

We understand that during the course of an annual season, situations can change and participants may age up, level up or a family’s schedule may adjust. Therefore, participants may transfer to a different class at any time, as long as there is availability. If there is a price difference, we will make the necessary adjustments at the time of the transfer.

We reserve the right to switch a student to a different class due to low enrollment, when the participant has difficulty keeping up with the class, lacks sufficient skills compared to the other students, or would be more successful in a different class. All students must meet the pre-requisite age requirement before attending the class, unless permission is granted by our management team.

We also understand that each of our team members has a diverse and unique teaching style and not every participant and coach combination is the right fit. We want everyone to love their KSG experience, so please bring any concerns you may have to our immediate attention so we can work together to find an appropriate solution.

ANNUAL SEASON DISCOUNTS POLICY

Multi-family: We offer a 5% discount for the second participant from the same family in the same month and a 10% discount for any additional participants from the same family in the same month.
Multi-class: We also offer a 10% discount on multiple classes for the same participant in the same month. These discounts are applied to the class of equal or lesser value.

If you are registering additional participants or for additional classes mid-month, discounts will not automatically apply until the next monthly billing cycle. Please contact us so we can apply a credit for any discounts, which can be used for future payments.

ANNUAL MEMBERSHIP POLICY

Annual memberships are non-refundable.
Annual memberships are required for each participant registered in classes during an annual season as they include mandatory secondary insurance.
Memberships are valid for a one (1) year term and renewal will be required annually in the anniversary month of purchase when a participant is still enrolled in programming at our facility.
Having an annual membership does not guarantee the participant a spot in a class.

WAITLIST POLICY

If a program is full or pending, a waitlist option will be available. When there is an opening in the program, waitlisted participants will be notified by phone and email in priority order based on the day and time they joined the waitlist. Individuals will be given 24 hours to accept the open spot before the next waitlisted participant is contacted. In all circumstances, waitlist priority will be given to those currently enrolled in programs.

Please only waitlist for programs that you highly desire and that will fit your schedule. Due to program demand and high waitlist volumes, once an open spot has been offered to a waitlisted participant not currently enrolled, they will be removed from all other waitlists. We do this in order to move through waitlists at a reasonable pace and successfully fill our program.

ILLNESS POLICY

Please keep sick participant’s at home. The health and well-being of our team and KSG families is our top priority and we greatly appreciate our entire community respecting this policy. KSG reserves the right to ask an ill participant to leave the facility, and no refund or credit will be given. If your child suffers from seasonal allergies, please make our office aware.
No credits or refunds will be issued for Covid-19 related isolations.

GYM CLOSURES

We follow the Calgary Public School’s holiday and weather schedule. A list of gym closures due to Statutory Holidays or events will be posted on the KSG website and class schedules. If you are unsure, please call the gym or email us.

Monthly tuition fluctuates based on the amount of classes that are offered on the participant’s class day in that month. All statutory holidays and planned gym closures are already accounted for in the monthly price.

SUMMER CAMP POLICIES

Once you are registered, we hope that nothing interferes with your child coming to Kyle Shewfelt Gymnastics. However, if you must cancel or transfer your child’s registration for our Summer Camps, please be aware of our cancellation and transfer policies:

If a cancellation is requested a minimum of two weeks prior to the first day of camp, you will receive a full refund (less a $30 administration fee) or a full credit can be applied to your account for future use (with no additional administrative fee).
If a cancellation is requested one week prior to the start of camp, you will receive a 50% refund (less a $30 administration fee) or a 50% credit can be applied to your account for future use (with no additional administrative fee).
If a cancellation is requested less than one week before the first day of camp, no refund or credit will be issued.
Once a credit is issued to an account, the credit amount is non-refundable. Account credits can be used towards future online purchases made at KSG and have no expiration date.
All camp transfers are subject to availability and must be requested a minimum of two weeks before the initial camp start date. One transfer per registration is permitted.
Once a transfer has been applied to a registration, no future refunds or credits will be issued.
If your child is ill or, for any reason, misses one or more days of camp, we will not be able to provide a partial refund. Please see temporary policies in red below.
After a camp commences, refunds are issued for medical reasons only and a medical certificate or doctor’s note must be provided. Medical cancellations will receive a pro-rated refund (less a $30 administration fee per cancellation) or a pro-rated credit can be applied to your account for future use (with no additional administrative fees).
Please stay home if you are sick. If a participant is showing any symptoms listed on the Health and Wellness Screening Checklist, they will not be permitted entry to our facility.
As a temporary measure for our 2021 Summer Camps, we will provide a non-refundable 50% credit to your account for any missed days of camp due to illness. To receive a credit, we must receive written or verbal notice of an absence prior to the camp start time.
In the event that Kyle Shewfelt Gymnastics must cancel a program offered at our facility due to unforeseen circumstances that are beyond our control (including coach illness, extreme weather, power outage, gas leak, global pandemic, etc) we will provide a full non-refundable credit on your Amilia account for any missed camp dates. *Only Credits are available*
If a child can not adhere to staff instruction and AHS health and safety requirements, they will be removed from the program and a pro-rated refund (less a $30 administration fee) will be provided for the remainder of the camp.

Every year, unfortunately, children are turned away from our camps due to lack of available room. The more notice we have of cancellation, the better our ability to fill that space with another interested participant.

DROP IN POLICIES

Preschool:

All participants must have a fully executed waiver signed by a parent/guardian in order to be permitted gym entrance. Waivers are required for each participant once per July 1 – June 30 calendar year.
All participants must have a fully executed trampoline specific waiver in order to be permitted gym entrance. Waivers are required for each participant once per July 1 – June 30 calendar year.
Use of all trampolines is at your own risk.
Payment is required for children 1 year or older and/or any infant not in a carrier or bucket seat while in the gym.
Maximum of 3 participants per supervising adult.
Parent or Guardian must be in the gym providing direct supervision at all times.
The maximum age for Preschool Drop In is 6 years old
We can accommodate the first 60 guests so please arrive early to secure your spot
Black out dates will be posted on our website and Facebook page
Preschool Drop In Rules can be found here
Trampoline Rules can be found here

Adult Drop In:

All participants must have a fully executed waiver signed in order to be permitted gym entrance. Waivers are required for each participant once per July 1 – June 30 calendar year.
All participants must have a fully executed trampoline specific waiver in order to be permitted gym entrance. Waivers are required for each participant once per July 1 – June 30 calendar year.
Use of Olympic trampolines is only permitted to those in our registered programs and NCCP certified gymnastics/trampoline coaches. Please see our our notice for more information on this policy.
The minimum age for Adult Drop In is 18 years old
We can accommodate the first 60 guests so please arrive early to secure your spot
Black out dates will be posted on our website and Facebook page
Anyone appearing to be under the influence of drugs or alcohol, including marijuana, will not be permitted entrance to the gym.
Adult Drop In Rules can be found here.
Trampoline Rules can be found here.

IMPORTANT – PLEASE READ THIS BEFORE DECIDING IF KSG IS THE RIGHT FIT FOR YOUR ADULT DROP IN EXPERIENCE:

Our Adult Drop In culture is one where participants respect themselves, our space and each other. Although unstructured, the energy and vibe of this evening is not a free for all. Our environment is open to mature and responsible adults who do not put themselves or others in danger. We have a zero-tolerance policy for taking unnecessary risk. Those “chucking” skills without demonstrating the proper basics will be asked to leave. Those not sharing equipment will be asked to leave. Those appearing to be under the influence of any prohibited substance will be asked to leave. Anyone who puts our supervisor on high alert will be asked to leave. These rules are strictly enforced and we ask that all participants play a role in helping to keep our space safe and welcoming.

BIRTHDAY PARTIES

Fees:
All fees are due at the time of booking. Please ensure you are confident with your party date and time before proceeding with your booking.

Cancellations:
Our parties often book up 2 months in advance and therefore the following cancellation policies are in place:

If cancellation is received from the time of booking and 4 weeks prior to the party, KSG will refund the full amount of the party fee minus a $30 administration fee or apply an account credit for the full amount with no admin fee.
Please note: Once a credit is issued to an account, the credit amount is non-refundable. Account credits can be used towards future online purchases made at KSG and have no expiration date. Credit amounts will not appear as a payment option during check out when “installments” are the chosen method of payment. Please contact us to have account credits placed towards an Installment payment.
If the cancellation is received between 4 and 2 weeks prior to the party, KSG will refund 50% of the party fee minus a $30 administration fee or apply an account credit for 50% of the party fee with no admin fee.
If the cancellation is received less than 2 weeks prior to the party, no refund or credit will be issued.
All cancellation notices must be received in writing and submitted to info@ksgymnastics.com

Switching Dates:
A minimum of 4 weeks notice must be given to switch the date/time of your party. Switching the date/time of your party will result in a $30 administration fee. There is a limit of one date/time change per booking.

Party Guests:
In order to keep the party safe and fun, we require you to keep the guest list to a maximum of 16 participants. Please remember to include the Birthday child and all participating siblings in this count. Participants 4 years old and under require a caregiver to accompany them in the gym for the duration of the party.

We understand that it is hard to keep guest lists from growing, but please be respectful of this policy so we can work together to make this the best party for your child! Any additional children above 16 guests will be charged $25+GST up to a strict maximum of 20.

Waivers:
All party attendees must have a waiver filled out online in order to be permitted entrance into the gym.

Reminder:
To avoid disappointment, we highly recommend you book early. Our parties book up 2-3 months in advance.

WINTER AND SPRING CAMP CANCELLATION POLICY

Once you are registered, we hope that nothing interferes with your child coming to Kyle Shewfelt Gymnastics. However, if you must cancel or transfer your child’s registration for our Winter or Spring Camps, please be aware of our cancellation and transfer policies:

If a cancellation is requested a minimum of two weeks prior to the first day of camp, you will receive a full refund (less a $30 administration fee) or a full credit can be applied to your account for future use (with no additional administrative fee).
If a cancellation is requested one week prior to the start of camp, you will receive a 50% refund (less a $30 administration fee) ora 50% credit can be applied to your account for future use (with no additional administrative fee).
If a cancellation is requested less than one week before the first day of camp, no refund or credit will be issued.
Once a credit is issued to an account, the credit amount is non-refundable. Account credits can be used towards future online purchases made at KSG and have no expiration date.
All camp transfers are subject to availability and must be requested a minimum of one week before the initial camp start date. One transfer per registration is permitted.
Once a transfer has been applied to a registration, no future refunds or credits will be issued.
If your child is ill or, for any reason, misses one or more days of camp, we will not be able to provide a partial refund.
After a camp commences, refunds are issued for medical reasons only and a medical certificate or doctor’s note must be provided. Medical cancellations will receive a pro-rated refund (less a $30 administration fee per cancellation) ora pro-rated credit can be applied to your account for future use (with no additional administrative fees).
Please stay home if you are sick.
In the event that Kyle Shewfelt Gymnastics must cancel a program offered at our facility due to unforeseen circumstances that are beyond our control (including coach illness, extreme weather, power outage, gas leak, global pandemic, etc) we will provide a full non-refundable credit on your Amilia account for any missed camp dates. *Only Credits are available*

KIDS NIGHT OUT & SUNDAY FUNDAY CAMP CANCELLATION POLICY:

We have a limited number of spots available and our camps fill fast. Therefore, we have a no refund policy on our Kids Night Out and Sunday Funday Camps.

If a request for transfer is received with a minimum of one week notice before the camp date, you may transfer your registration to another date with availability at no additional charge. Only one camp transfer is permitted per registration. No transfers will be permitted one week prior to the camp date to ensure proper staffing.

If your child is ill or, for any reason, misses the camp, we will not be able to provide a partial refund. Medical cancellations will receive an account credit and a medical certificate or doctor’s note must be provided.

MINI SESSIONS CANCELLATION POLICY:

Once you are registered, we hope that nothing interferes with your child coming to Kyle Shewfelt Gymnastics. However, if you must cancel a registration for a Mini Session, please be aware of our cancellation policy:

Kyle Shewfelt Gymnastics reserves the right to cancel any programs with insufficient registration 48 hours prior to program start date. If KSG cancels your class due to enrollment or scheduling issues, you will receive a full refund with no additional administrative fees.
Cancellation of a registration prior to classes commencing will receive a full refund (less a $30 administration fee) or a full credit can be applied to your account for future use (with no additional administrative fee).
If you/your child are not completely satisfied after your first class, KSG will refund your full session tuition. We strive to create an exceptional experience and we hope we can exceed your expectations.
After your first class, Kyle Shewfelt Gymnastics maintains a NO REFUND policy on all of our fees in order to ensure proper safety and staffing for our classes and events.
After the first class of the session, refunds are issued for medical reasons only and a medical certificate or doctor’s note must be provided. Medical cancellations will receive a pro-rated refund (less a $30 administration fee per cancellation) or a pro-rated credit can be applied to your account for future use (with no additional administrative fees).
Class transfers are based on availability and must be approved by KSG Management. Please contact us for more information. Please also see the Class Change/Transfers section below.

BEHAVIOUR & EXPULSION

A participant may be expelled without refund or credit if their behaviour is abusive to classmates or staff. A participant may be expelled for destruction of equipment or the property of others.

DROP OFF & PICK UP

It’s important to pick up and drop off participant’s on time. We have a flexible 5-minute window to pick up your child. Any pick-ups after this time will be charged $5 per 5 minutes and this balance will be applied to your account. If there is an emergency, please call the gym and we will do our best to accommodate. Please be respectful of our staff – leaving work at the end of their shift is important to them too!

Parent supervision is required in the viewing lounge prior to the class start time. No early unsupervised drop off is permitted. Siblings not attending a class must be supervised in the facility at all times.

ATTIRE

Please wear shorts and a tshirt or a gymnastics body suit.
Barefeet is best. We sell KSG grippy socks in our proshop for those who would like to wear socks in the gym.
Please refrain from wearing jewellery, earrings, belts, jeans or loose fitting clothing.
Long hair must be tied back.
Please bring a water bottle – we have a water fountain in the gym and a Kinetico filtered water station in our viewing lounge.

CHILD ABUSE PREVENTION POLICY

All staff must be Respect in Sport Certified and undergo a vulnerable sector Police Criminal Record Background Check before being employed at Kyle Shewfelt Gymnastics.
All staff receive an Abuse Prevention Orientation on an annual basis and certify that they accept our policies in respect to abuse prevention.
Profane and degrading language is prohibited
Bullying, abuse of any kind and violence is prohibited
Threatening or intentionally inflicting physical injury is prohibited
Committing any sexual offence against a minor or engaging in sexual contact with a minor is prohibited
Making any kind of sexual advance, making a request for sexual favours, or engaging in other verbal, visual or physical conduct of a sexual nature is prohibited.
Our organization has a zero-tolerance policy for non-related one-adult/one-child interaction including rides to/from practice, in the gym and on the facility premises. Another coach, student or adult must always be present. We adhere to the ‘Canadian Coaching Association’s Rule of Two’ in all circumstances.
Staff are forbidden to make personal calls or send texts/emails to minor students. All communication must be handled through the participants caregivers and our office.
Staff are forbidden to entertain minor students in their homes, unless it’s a group function approved by management and another adult is present.

If you suspect an incident of possible abuse, please immediately inform proper law enforcement agencies and our management team.

In the event that a suspected incidence of abuse is reported, the staff member in question will be temporarily suspended from duties while an investigation takes place. In all circumstances, Kyle Shewfelt Gymnastics will inform the proper law enforcement agencies and entrust them to conduct a comprehensive investigation and supply us with the results. If the investigation reveals foul play, the staff member will no longer be permitted to work at our facility and they will be reported to all appropriate agencies included Alberta Gymnastics, Gymnastics Canada and SafeSport. If the investigation is inconclusive, Kyle Shewfelt Gymnastics has the legal obligation to reinstate said employee to their regular duties.

SPECIAL NEEDS PARTICIPANTS

We pride ourselves on creating an inclusive environment and we do our best to accommodate most situations. To ensure a safe and high-quality experience for all participants and staff, those with a special need that requires one-on-one attention are required to have an aid accompany them in the gym.

Please keep in mind that our staff are trained gymnastics coaches, but do not always have the necessary certification or knowledge to accommodate those with special needs. Please indicate any special circumstances under the medical notes in your online profile so our staff can be aware prior to commencement of classes. Each situation will be handled on a case-by-case basis, keeping in mind a safe and high-quality experience for all.

KSG reserves the right to request a participant have a one-on-one aid for their class if our staff determines this will create the most positive experience for all. All additional costs associated with this request will be the responsibility of the participant’s caregivers.

PERSONAL PROPERTY

Kyle Shewfelt Gymnastics is NOT responsible for lost or stolen property in or around our premises, including the gym floor, the observation area, or your vehicle. Please do not leave purses or other valuable in plain sight in your vehicle as we have experienced targeting from thieves in the past.

We accept no responsibility for articles left behind. Kyle Shewfelt Gymnastics personnel are not permitted to accept responsibility for personal articles. Please lock all valuables in a locker which can be found in the gym.

All water bottles left will be thrown away and all lost and found items will be donated after the last day of the session.

SHEWBUCKS REFERRAL REWARDS

For each positive reference, we will apply one $10 Shewbucks credit per account. Shewbucks Referral Rewards are applied as a credit to your account on a quarterly basis and these credits can be used to offset fees for future programs available for online registration only. If multiple children from the same family register and one person is mentioned as the referrer one each registration form, only one $10 credit will be applied. The referrer’s FIRST and LAST name must be present on the referral form and only first-time customers with new accounts are eligible to designate a referrer to receive Shewbucks.

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