Whether you are 2, 92, or anywhere in between, gymnastics can help you gain and maintain your strength, flexibility, balance and coordination for optimal quality of life. Here at Can-Am we truly strive to embody the idea of "Gymnastics for Life" and maintain a commitment to provide quality programming for all stages and ages.
For all adult classes, no prior experience is required - all you need is to be prepped to have fun and play hard (because we WILL do that!).
RECREATIONAL PROGRAM POLICIES 2023-2024
REGISTRATION
Registration is based on age and experience.
REGISTRATION POLICIES
All registration is administered by Amilia - Can-Am’s online registration platform.
Families are required to maintain an active account on Amilia that includes names, phone numbers and email of the parent/guardian and emergency contact. Families are required to maintain/update payment information. Families are required to maintain their Amilia subscription.
Unsubscribing will result in missed communication.
PREMIUM POLICIES
Fees are due upon registration. Multiple payments options (when available) are due on the 1st day of the month and debited as early as 12:00am.
Payment methods include Visa or Master Card.
Clients are responsible for updating their own payment information by logging in to their account and changing credit card numbers or expiration dates no later than the 25th of the month to process successfully.
Clients receive a courtesy reminder from Amilia to update their credit card information in most cases when the clients contact information is correct and up-to-date. Clients who do not receive the reminder or fail to take action are not excused from chargeback fees.
If a payment fails a chargeback fee will be invoiced to the account according to the chart:
Insufficient funds, Incorrect bank or credit card information, Payment refused by bank |
Card expiration or cancellation, Invalid credit card type, Lost or stolen card, Unknown error occurred |
$40.00 chargeback fee will be invoiced (there are no exceptions) |
$40.00 chargeback fee will be invoiced when fees go unpaid by the 3rd day of the month. |
For failed transactions, it is a requirement that premiums (including the chargeback fee) be paid within 5 business days or the athlete will not be permitted to participate in training until the outstanding balance is paid in full. Can-Am withholds the right to refuse athlete participation on the gymnastic training equipment whose fees are unpaid.
Can-Am reserves the right to collect a 15% monthly late fee on accounts past due that are not paid within 5 business days.
Can-Am reserves the right to decline monthly installments to any client who has a record of payment failures. Alternative payments may be provided on a case by case basis.
REFUNDS
Fees are non-refundable.
Refunds are issued for medical reasons only and a medical certificate or doctor’s note must be provided. Medical cancellations will receive a pro-rated refund (less a $25 administration fee) or a pro-rated credit can be applied to your account for future use (with no additional administrative fees).
LATE REGISTRATION
Late registration is accepted up to the third class of the session.
There are no discounts for late registrations.
CLASS CANCELLATIONS
Can-Am Gymnastics Club reserves the right to cancel any programs with insufficient registration 3 days prior to the program start date.
MISSED CLASSES
There are no discounts, refunds or make up classes for any of the following reasons but not limited to:
If Can-Am closes under government order, Can-Am will review alternatives such as zoom training, extend the session, credit or reimburse a portion of fees.
WHEN YOU ARRIVE
Arrive 10 minutes prior to class so that Can-Am staff can check in athletes and start class on time.
PICK UP
Classes will end promptly at the designated time and athletes will be escorted to the lobby for pick up.
If you will be late, contact the club and the staff can arrange for your child to sit inside the gym. (306) 931-4033 or (306) 931-4051
WHAT TO WEAR AND BRING TO GYMNASTICS
PERSONAL PROPERTY
Can-Am Gymnastics Club is NOT responsible for lost or stolen property in or around our premises, including the gym floor, change rooms, viewing lounge, entrance or your vehicle. Can-Am Gymnastics Club and its personnel accept no responsibility for articles left behind.
The lost and found items are disposed or donated at the end of every session.
VIEWING
Due to the size and capacity of our viewing area, Can-Am will provide a viewing rotation schedule for recreation parents to view their children’s gymnastics.
Following the viewing rotation schedule is recommended, however you will not be refused viewing.
Viewing is limited to two parents per athlete on your scheduled days.
The viewing schedules will be emailed directly to you.
PRIVACY
Photography and video are discouraged during class for reasons of privacy.
CAN-AM COMMUNICATION POLICY
The communication policy is a pathway to request information, ask questions and share ideas with Can-Am’s employees respectfully. At this stage in communication, we seek to gain knowledge, insight and understanding. Following the communication policy ensures all inquiries and concerns are resolved at the lowest level possible.
Anyone associated with the Can-Am Gymnastics Club is required to foster respectful communication, goodwill, and harmony among all members, employees, officials, volunteers, visitors, and athletes.
At any point during communication, Can-Am employees can postpone the conversation for 24-48 hours to consider the information presented or de-escalate the situation and contact Management before further communications are held.
RECREATION PROGRAM STEPS
STEP 1 – contact your child’s coach (if the coach is unavailable due to coaching obligations, move to STEP 2).
STEP 2 – if your inquiry or concern is unresolved after contacting your child’s coach, or you were unable to reach your child’s coach, contact the Recreation Director or Manager and they will assist you.
Director – Amanda Wallace
Manager – Chelsey Salmaso
After you have contacted your child’s coach and/or program director/manager and you still feel your inquiry or concerns have not been addressed, contact the CEO. Sheralynn Steele canamceo@sasktel.net
MANAGEMENT AUTHORITIES
The management staff reserve the right to cancel any class due to any circumstances that are not to the benefit of the registrants, program or club.
The management staff reserve the right to assign the registrant to the group deemed most appropriate for the athlete’s age, level and ability.
The management staff reserve the right to refuse services to registrants whose fees are unpaid.
The management staff reserve the right to refuse services to registrants who are repeatedly absent, frequently late or leaving early without reasonable excuse.
The management staff reserve the right to decline services if the registrant’s temperament, development or skill level prevents him/her from meeting the requirements of the program.
The management staff reserve the right to request any registrant withdraw from the program prior to its termination under any of the following conditions but not limited to:
Further to management’s request, a registrant may be suspended from programming at any time during the current session, temporarily or permanently, under any of the conditions above in accordance with club policy.
The management staff reserve the right to withhold registration for the upcoming session or season if future participation opportunities/memberships may be declined.
POLICY REVISIONS
The Management staff reserve the right to revise, suspend or cancel any of its policies in this handbook at the organization’s discretion in whole or in part with or without notice at any time.