CUSTOMER PRICING NOTICE
Independence Township Park, Recreation & Seniors will charge a processing fee of 2.75% + $0.30 on all credit card transactions and e-check.ACH payments. This processing fee is to cover the fees imposed by the credit card companies and financial service providers to authorize and complete transactions. This will fee will automatically be added at check-out.(Effective January 8, 2024)
SENIOR COMMUNITY CENTER REFUND POLICY
A $10.00 service fee will be withheld from all patron refund requests unless the class or program is cancelled by the Senior Community Center.
No refunds will be issued for special events. Sorry, no exceptions.
All refunds will be issued in the form of a township check, credit card reimbursement or account credit. No cash refunds will be given. Check refunds will be issued according to the Township Finance Department’s bill-paying schedule, which may take 4-6 weeks. If the refund is less than $10, a credit will be posted to your account and good for five years from the date of the credit posting.
Classes: Refunds must be requested before the start of the second class meeting. Refunds are prorated if requested after the first class or if other expenses (i.e. shirts, materials) are involved. A $10.00 service fee will be withheld from this refund.
Facility Rentals: If the cancellation/transfer request by the applicant occurs more than fourteen days (14) prior to the event: All transfers are subject to a $20 administrative fee, pending the new date is available. All transfers must be done in person, unless payment is made by VISA or MC. In the case of a refund, the rental fee minus $20 will be refunded along with the deposit. See above for details. If the cancelation request occurs less than fourteen days (14) prior to the event the entire rental fee is forfeited, and the deposit will be returned in full, regardless of the reason for the cancellation, including inclement weather. Regular policies regarding return of security deposit still apply. Transfer requests occurring less than 14 days prior to the event are subject to staffing availability. If Clintonwood Park is closed due to power outages or Township closing, consideration for rentals booked on that date will be made.
Transfers: Transfers between like classes of the same price and venue (example an exercise class to a similar exercise class) are possible, based on availability, at the discretion of the Senior Community Center Programmer. If the class fee the patron is transferring to is more than the original class, the patron will be responsible for the difference.
Trips: Day trip and extended travel refunds will be based on individual travel company policy. A $10 administrative fee will be deducted from refund proceeds. Exceptions may be made by Senior Community Center Programmer or Center Supervisor based on extenuating circumstances. If tickets have been purchased prior to the refund request for either a day/extended travel trip, a refund will not be given unless the space can be filled and paid for by someone from the Waiting List or the person requesting the refund.
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