Terms and Conditions:
For the safety and health of all children with allergies, I agree not to take nut products into any Sportball facility.
I agree that RK Sports LLC. operating as Sportball can collect, use, disclose and store personal information as set out in their Privacy Policy.
I hereby release RK Sports LLC. operating as Sportball, their Coaches and employees from all claims, demands, losses, actions, suits or proceedings rising out of the participation of the applicant named in any facility or at any location where a program is being held.
I consent to the use by Sportball of the Participant’s likeness (photographs, video) for promotional purposes.
Refund Policy:
A $25.00 administration fee will be applied to each session withdrawn by the registrant. Any camp (or clinic) week or day is regarded as one session.
For a Private, a Virtual Live or Pre-Recorded Program, refunds are not offered.
Refunds will not be offered if programs are cancelled due to a pandemic, however, a credit will be applied to your Account which never expires and can be used towards the purchase of any program.
Should Sportball find it necessary to de-register a child, a refund will be issued after deduction for classes already attended.
Make-Up Classes & Cancellations:
Make-up classes will be scheduled by Sportball for any cancellations due to extreme weather or coach illness. Make-Up classes will be scheduled based on staff availability.
Sportball reserves the right to cancel any program due to insufficient enrollment. Upon cancellation, a full refund will be made within 10 business days. In the event of a program cancellation, our office will contact you within 48 hours of the start of your program. Our office will provide alternate options with sufficient enrollment.
Private Programs:
A mandatory parent volunteer is required to assist the coach with procedures such as drop off and pick up, ensuring that health safety guidelines are followed and with washroom breaks.
If you have booked a group Private program our coach will accommodate a make up session should the program be canceled due to extreme weather or coach illness. Make-up class will be scheduled based on coach availability and Sportball does not guarantee the same coach.
Make-up classes are not possible if a coach has already arrived at your location and the class is then cancelled.
If you have booked a one on one Private Session, a make-up will be accommodated provided we are given at least 48 hours notice.
Registration:
It is the parent’s responsibility to ensure that all necessary emergency information (i.e. medical and/or additional needs) has been disclosed. We encourage parents to speak with Coaches on the first day of the program with any concerns.
If you have a credit on Account, this can be used towards the purchase of any program that Sportball takes registration for. City programs are not applicable.
For the safety of all children with allergies, we require that no food is brought to any Sportball location. Nut-free snacks are only permitted at our half-day and full-day camps.
PLEASE NOTE: N.S.F. checks are subject to a $25.00 service charge.
Arrival & Dismissal Policy:
Parents/Caregivers must sign children in and out of programs*. No child can be left unattended before class!
*After-school programs are sign-out only
If your child is to be picked up by someone other than yourself, you must provide a note to your child’s Coach. Children will not be released to anyone unknown to the Sportball Coach.
Transfer Policy:
Transfers may be accommodated within the same season registered, subject to approval, unless you are registered at a Community Center or School.
Sportball does not recommend transfers once a season has begun as children take time to settle into the new routine of a structured program. Transfers will not be accommodated in programs if requests are received 1 week prior to a program starting where 5 or less children are enrolled.
Privacy Policy:
Sportball Head Office and its franchisees collect information to provide the best and most appropriate care for its registrants.
All personal family information is processed and stored in a secure database with access controls.
Sportball Head Office and its franchisees use this data for statistical analysis to develop future programs.
Sportball Head Office and its franchisees do not sell or rent your family information to any person or organization. Information is only given to those directly involved in providing a service to your child, or as required by law. Forms are destroyed at the end of each season.
Sportball Head Office and its franchisees retain your contact information to communicate with you if we have new information that may be of interest to you. To opt-out of marketing messages, please contact the local Sportball office using the email address at the foot of this page.
To learn more about our privacy policy, please visit http://www.sportball.ca/privacy-policy/ or contact our Head Office at our toll- free number 1.877.678.5437.
Program Requirements

General Program Requirements:
Drop Off Programs: We encourage parents to remain at the location until the child is comfortable for the parent to leave.
Parent Participation Programs (e.g. Parent & Child, Me & My Dad): Only one parent or caregiver per child is permitted to participate. If you have a specific need, please reach out to our office at 310.386.6069.
Filming, Photography and Privacy during Programs:
Families are welcome to use still photography to capture their child’s Sportball experience, however, we ask that no photos or videos are taken during our programs that may also include other children without their parents’ knowledge or consent.
Please note that filming/photography policy may be subject to change, if Sportball programs are hosted at community centers or private locations.
Safety at Outdoor Programs:
Parents are required to remain with their children at the field or park at all times. If you have more than one child registered at the same time in a different group, each child must be supervised by an adult.
Program-Specific Equipment & Clothing:
For Drop Off and parent participation programs, please provide your child with a drink in a non-breakable container, as there will be a short drink break.
Children should wear athletic style shoes and gym clothes. No street shoes or boots will be allowed in the playing area (natives, flip-flops, open toed shoes, etc.)
Details of equipment and clothing included in your program can be found on our website at www.sportball.ca and will also be available in your confirmation email.
Summer Camps:
Each child must bring a small nut-free snack as well as a drink in a non-breakable container for snack time.
Outdoor Camps:
- Please provide your child with a labeled hat and labeled sunscreen. Ensure that sunscreen is generously applied prior to each camp day.
- Camp will run on rain days; rain day activities will be scheduled and may be held indoors. Rain day indoor activities will include sports, co-operative games and arts & crafts.
Full-Day Camps:
- Parents must provide children with a nut-free lunch and snack as well as a drink for the camp day.
Other Camps & Clinics (Holiday Season, Winter, Spring Break):
Each child must bring a small nut-free snack as well as a drink in a non-breakable container for snack time.

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