Newsroom | Press Release | June 25, 2025

Amilia and Familyworks Partner to Deliver a More Connected Mobile Experience for Families

Community organizations and YMCAs have long sought better ways to stay connected with the families they serve—without sacrificing branding, flexibility, or user experience. To help make that vision a reality, Amilia has partnered with Familyworks to offer a mobile experience that’s personalized, branded, and built to deepen community connections. 

This integration enables organizations using Amilia SmartRec® to give members access to a powerful, customized mobile app powered by Familyworks. From tracking activity progress to receiving centralized updates from their local Y, families now benefit from a streamlined digital experience designed just for them. 

Technology that brings communities closer

For Amilia, member engagement starts with meaningful, intuitive digital touchpoints and communication. By integrating with Familyworks, the registration software is now further enhancing its offer by giving organizations the ability to white label their mobile experience and connect with families in more personal, impactful ways – thanks to the collaboration with Familyworks. Users enjoy a seamless experience, all while organizations stay in full control of their branding and communication. 

“This partnership is about making it easier for families to stay connected to the programs they love,”

said Hugo Lachance, CEO of Amilia. 
“By combining Familyworks’ custom mobile experience with Amilia’s powerful member management software, we’re helping organizations deepen relationships, boost engagement, and deliver a seamless experience their members will love.”

Hugo Lachance

Empowering the YMCA Experience

Organizations like the YMCA of Greater Dayton see great potential in this collaboration—and what it means for the families they serve. 

“As we look ahead to the integration of Familyworks and Amilia, I’m energized by the possibilities this partnership unlocks for our members,”

said David Thompson, Vice-President of Association Advancement at the YMCA of Greater Dayton.
“Our vision is to create a seamless, intuitive experience that makes it easier for individuals and families to stay connected, informed, and engaged with everything the Y offers. It’s about removing friction and enhancing every touchpoint—so that every member feels supported, welcomed, and part of something greater.”

David Thompson

What this integration means for community centers, JCCs and YMCAs

With Amilia SmartRec and Familyworks connected, organizations can:

  • Deliver a fully branded mobile app experience: White labelling apps with custom content and tailored user flows.
  • Track family engagement and progress: Families can monitor milestones in fitness classes, swim classes and more.  
  • Centralize communication: Messages, updates, and notifications are all kept in one place.
  • Strengthen long-term relationships: Data and segmentation are used to send the right messages to the right members at the right time. 

Both Amilia and Familyworks are driven by a common purpose: to help community organizations serve better and connect deeper. By combining Amilia’s robust member and program management software with Familyworks’ custom mobile solutions, this partnership makes it easier for organizations to drive engagement and deliver a modern experience to their members without compromise. 

About Familyworks 
Familyworks is an all-in-one member engagement app that seamlessly integrates with Amilia. The app is customized to each organization’s branding and needs with a focus on enhancing both the member experience and organizational revenue. With a Familyworks-powered app, you can increase member engagement, simplify communication, streamline account management, deliver digital programming, and boost participation in in-person programs, classes, events, and reservations.   

About Amilia    
Founded in 2009, Amilia is on a mission to simplify the management of organizations offering activities and memberships to their community. From registrations, billing, scheduling, financial reporting, facility management, and more, Amilia is broadening access to modern technology for over 1,500 organizations and 6,600 facilities across North America. Its robust end-to-end solutions support small businesses, YMCAs, JCCs, community centers, and Parks & Recreation agencies in their aim to engage and uplift their local communities. Learn more at amilia.com.   

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