It's no secret that streamlining the payment experience is mutually beneficial for you and your customers. Not only will it save each parties' time, but it can actually help you serve more customers or get back to doing what you love sooner.
Not only do credit cards provide customers with an easy way to pay, but they also provide businesses with an efficient way to charge and collect payments from customers.
Picture the time it takes for admins to ask customers for their payment details, fill them in and then processing the payment.
Now imagine going through that process in seconds. And while you’re daydreaming of everything that can be done with the time your organization will be saving, we've broken down 6 ways to upgrade your customer experience with payment automation. To learn more about how to use this feature, check out this article.
1. Faster online checkout for customers
This, of course, is one of the more obvious benefits. When customers checkout, they can choose to save their card information. In short, it’s an effective way to speed up the checkout process for your customers; future purchases. Additionally, your customers can authorize your organization to make future transactions on their behalf.
2. Provide extra services
Be it equipment rentals, amenity use or other additional services, card on file makes charging for add-ons simple and straightforward. Process customer payments without needing to input their individualized information again and again. Just make sure to get their go-ahead before upselling!
3. Make it easy to pay balances
Spare your customers the trouble of checking and paying off balances. Having customers’ cards on file helps free up their time so they can better enjoy your services. It also helps you take control of everything from account corrections to late fees. In fact, you can even rerun failed payments, helping you keep the books balanced.
4. Ensure your customers’ safety and security
Card on file keeps customers’ sensitive information safe. When processing real-time payments, admins can only see the last four digits of customers’ credit card number. This ensures a secure purchasing process from beginning to end.
5. Mass charge your customers
With mass charge, you can now collect payment from multiple customers all at once. Take competitive cheer teams for example—whether it’s an equipment purchase or a group trip, charge everything to everyone all at once. Simply filter those enrolled in the same activity, create and assign an invoice and charge the amount directly to customers’ credit cards.
6. Offer monthly subscriptions
Last but certainly not least, card on file allows customers to sign up for monthly subscriptions. Every month, admins can simply select those enrolled in a subscription membership in order to charge customers’ credit cards. This means your customers spend less time having to manually pay month-by-month.
If you’re looking to fully automate your subscription service, request early access by logging into:
Amilia > Memberships > Subscriptions.
If you're ready to implement a smoother payment system for your customers, click here for a free trial!