Membership CRM

Deliver a membership experience your community expects.

Clunky signups, manual work, and inconsistent experiences slow you down. With Amilia, make it easy for members to join, manage, and stay engaged while simplifying operations and supporting growth.

Hero membership CRM flow EN

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  • Member Experience yoga search small EN

    Member Experience

    Give members a simple, seamless way to discover programs, register, manage memberships, and stay connected to your community.

    Jump to Member Experience
  • Staff and operations membership crm small EN

    Staff & Operations

    Reduce manual admin with streamlined tools that help staff manage memberships, registrations, billing, and reporting with ease.

    Jump to Staff & Operations
  • 80%

    online self-serve signups

  • 68%

    mobile sign-ups

  • 52%

    registrations outside business hours

Member Experience

Make it easy to join and stay engaged without friction at every step.

Member Experience 

The easiest way for members to join and stay engaged.

From signup to ongoing engagement, every interaction is designed to be intuitive, consistent, and easy to navigate across memberships, programs, and locations.

  • Guided signup that reduces confusion and drop-offs
  • Unified experience for memberships and program registration
  • Clear visibility into memberships, credits, and payments
  • Consistent experience across devices and locations
  • Self-serve access that reduces reliance on staff
Mother dauther signingup registration to program EN 2x
  • Make it effortless to become a member

    Reduce drop-offs with a guided signup that’s simple, intuitive, and built for how families register. Fewer steps, higher completion. Clear membership and program selection.

  • Give members control without confusion

    Let members manage everything in one place, reducing friction and increasing satisfaction. Self-serve memberships, payments, and schedules. Consistent experience across devices.

  • Turn engagement into retention

    Support evolving member needs and drive repeat participation without added complexity. Flexible memberships and renewals. Seamless transitions across programs.

"Since switching to Amilia, our YMCA has increased online sales by 46% in the first year. Registration is easier for members and saves staff valuable time."
Greg
Greg Hatzisavvas COO, Westfield Area YMCA
"With other software companies, feedback went into a void. With Amilia, we see changes happening in real time."
Miriam Brizendine headshot
Miriam Brizendine Director of Information Technology and Business Systems
"We found our solution. It works for our unique needs at Rady JCC, and I know it will work for any JCC that brings Amilia on."
Zac minuk profile pic
Zac Minuk Director of Development, Partnerships & Communications, Rady JCC
"My favorite thing about the software is its flexibility. Every time we’ve tried to add something new or do something different, there are three or four ways to do it right and we can pick the one that best meets our use case."
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Matthew Lenner Director of Finance & Information, Miles Nadal JCC
"With Amilia, registration is no longer overwhelming. The time-protected shopping cart gives parents confidence that their selections are secure. That alone reduced our registration emails by about 70%."
Barbara McGouran Executive Director, PTA of PS 154 Brooklyn
"We wanted a tech partner focused on growth and innovation. Amilia is the right CRM for our staff and the families we serve."
Tim helm gateway ymca
Tim Helm President and CEO, Gateway Region YMCA

Staff & Operations

Membership CRM built for community organizations.

Membership CRM

Amilia is built for community organizations.

Amilia’s CRM connects every interaction—registrations, attendance, payments, and engagement—into a complete member profile.

  • View each member, household, membership, payment, and activity in one place
  • Spot renewals, expirations, and churn risk early
  • Segment members by behavior or lifecycle stage
  • Keep member data accurate with real-time interaction history
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Recurring Billing

Flexible billing that fits how your members pay.

Flexible, automated billing makes it easy for members to pay their way, while reducing manual work and ensuring consistent, reliable revenue.

  • Flexible billing options for different member needs
  • Automated renewals and payments
  • Clear visibility into invoices and payment history
  • Fewer failed payments and manual follow-ups
  • Consistent revenue without added admin effort
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  • Run efficiently without manual work

    Automated renewals and billing. Waitlist management and spot allocation. Flexible pricing and membership configurations. Multi-location support with centralized control.

  • Make decisions with confidence

    Track registrations, revenue, and retention. Monitor performance across programs and locations. Export and analyze complete membership data. Identify trends and opportunities for growth.

  • Frictionless interactions

    Mobile-first registration and account management. Consistent experience across programs and locations. Self-serve access that reduces reliance on staff.

Trust & Security

Reliability you can count on at scale

From secure payments to reliable performance, Amilia is designed to handle your most critical moments with confidence, consistency, and peace of mind.

  1. Secure, compliant payment processing
  2. 100% uptime, even during peak demand
  3. Trusted data protection and system reliability

Trust & Security

Reliability you can count on at scale

From secure payments to reliable performance, Amilia is designed to handle your most critical moments with confidence, consistency, and peace of mind.

  1. Secure, compliant payment processing
  2. 100% uptime, even during peak demand
  3. Trusted data protection and system reliability