Montreal, June 17th 2026 — Amilia, a leading provider of recreation and member management software for community organizations, has named John Astorino Chief Operating Officer (COO) as it enters its next phase of growth. In this role, he will support the company’s continued work with YMCAs, JCCs, Parks & Recreation agencies, and community-driven organizations.
John Astorino will oversee both the Product and Client Services teams, bringing these functions closer together. He brings over 25 years of executive experience, with a track record of turning strategy into execution in ways that directly improve the customer experience.
“Great products don’t exist in isolation, they’re shaped by the people who use them. Our 96% customer satisfaction reflects the strength of those relationships today. By staying close to our customers, we can continue delivering solutions that make it easier for organizations to run their programs and serve their communities.”said Hugo Lachance, CEO of Amilia.
For John Astorino, the priority is to deepen the quality of the relationships Amilia already has with its customers:
“Organizations like YMCAs set a high standard for operational performance. By bringing Product and Client Services under one team, we're creating even stronger alignment across the customer journey, from product strategy and delivery to implementation and ongoing support. Our new structure enables faster execution and helps us deliver a seamless experience for customers.”
Media Contact
Kim Fortin
Director of Marketing, Amilia
kim.fortin@amilia.com
About Amilia
Founded in 2009, Amilia is on a mission to simplify how organizations manage and grow their programs and memberships. Its recreation and member management software powers registrations, billing, scheduling, financial reporting, and facility management for more than 1,500 organizations across 8,200 locations in North America. From YMCAs and JCCs to community centers, Parks & Recreation agencies, and small businesses, Amilia helps these organizations streamline operations and better connect with the people they serve through modern, accessible technology. Learn more at amilia.com.
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